If you would like to be part of a local company that is growing and committed to New Mexico; learn more about HME Specialists.
Our Mission
At Home Medical Equipment Specialists we help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.
To achieve our mission we follow a set of Values we call the HME Promise. Our goal is to make sure our patients and customers see us more than a promise by demonstrating these values in everything we do:
P Professionalism
R Reliability
O Open Communication
M Member of our Community
I Integrity
S Service to Customers
E Excellence
Explore our career opportunities and discover if HME Specialists is what you need to learn new things, grow your career and contribute to your community.
Current Opportunities
Vice President of Operations – The VP of Operations will report to the CEO and assume a strategic role in the overall operational management of key business units to include; Customer Service, Inbound Operations, Medicare Operations, RT/DME Intake, Retail Operations, Complex Rehab, Supply Services, Distribution, Fill Plant Ops, and Northern Branch Operations. The VP of Operations will be responsible for the day to day effective and efficient delivery of safe, high quality patient services across the company including the achievement of all performance standards. The VP of Operations will participate in strategic, operational and financial decisions and will assist the CEO in the development of organization policies and goals that cover operations, personnel, financial performance and growth of the company. Five (5) years of related experience in an Executive Leadership position, Bachelor’s degree in Business Administration or related field required.
Bilingual Inbound Specialist (Customer Service) – Homecare or medical office experience preferred but not required. Excellent telephone/communication skills, attention to detail, multi-task oriented and basic computer knowledge required. Experience handling incoming calls or call center experience preferred.
Medicare Reimbursement Representative – Responsible for the review and running of monthly reports, CMN requests and authorizations. Brightree system and Medicare knowledge preferred. Requires strong attention to detail, excellent communication skills and customer service abilities.
Field Service Technician – Delivery and set up of home medical equipment. Must be able to lift. Must be able to work flexible hours. Must have a clean driving record.
Equipment Processing Technician (Part-Time) – This position is responsible for cleaning and processing medical equipment. High school diploma or equivalent required. Must be able to lift 60 pounds repetitively. Must have a clean driving record.
Patient Pay/Reimbursement Representative – Patient pay, accounts receivable, ability to process denials, cash posting, ability to read EOB’s and familiarity with insurance claims preferred. Must have strong work ethic, attention to detail and be multi-task oriented. Must be knowledgeable in Excel.
Customer Service Representative – Homecare or medical office experience preferred but not required. Excellent telephone/communication skills, attention to detail, multi-task oriented and basic computer knowledge required. Experience handling incoming calls or call center experience preferred.
Home Infusion Nurse – Nursing program graduate from a nationally accredited program. Licensed Registered Nurse (RN) in the state of NM. CPR Certification for Healthcare Providers or for Professional Rescuers. Minimum of two years nursing experience with a minimum of one year infusion/IV experience. Must possess a valid and current driver’s license. Supervisory experience preferred.
Patient Service Technician (CDL with Hazmat) – This position must maintain CDL with Hazmat and Tanker endorsements in good standing at all times, as well as a valid Medical Examiner Medical Card. Responsible for delivering liquid and medical oxygen tanks over established routes in a safe and timely manner. Perform daily vehicle inspections on your assigned truck to comply with all DOT regulations. Have the ability to lift, transport and move full and empty cylinders in excess of 150lbs. Plan delivery route in efficient and timely manner. Maintain daily manifest and Home Fill Logs
Retail Associate – Must have excellent people and communication skills, attention to detail, multi-task oriented and basic computer knowledge. Homecare or retail sales experience preferred. No evenings or major holidays but Saturdays are required
Custom Rehab Mobility Coordinator – Responsible for completing managing the patients account. Insurance verification, obtaining prior authorizations and follow-up; calculating patient out of pocket expenses; discussing financial responsibility, scheduling and maintaining patient records with patient contact and follow-up. They also work closely with referral sources and the ATPs to ensure timely service to our patients and referral sources. Preferred skills include, experience with health plans or medical information, insurance verification, prior auth processing, strong organizational skills, ability to multitask and have strong work ethic and ability to communicate at all levels.
Customer Service Clerk – Responsible for supporting the Customer Service Department by handling routine tasks needed to operate the business. Must have excellent people and communication skills, attention to detail, multi-task oriented and basic computer knowledge.
We offer paid training, competitive salary/benefits for all full-time positions.
Equipment Processing Technician – This position is responsible for cleaning and processing medical equipment. High school diploma or equivalent required. Must be able to lift 60 pounds repetitively. Must have a clean driving record.
Respiratory Therapist –Responsible for delivery, setup and education of respiratory equipment while providing efficient and high-quality patient care. RRT/CRT and current NM RCP license required. Clean driving record required.
We offer paid training, competitive salary/benefits for all full-time positions.
No openings at this time.
We offer paid training, competitive salary/benefits for all full-time positions.
No openings at this time.
We offer paid training, competitive salary/benefits for all full-time positions.
No openings at this time.
We offer paid training, competitive salary/benefits for all full-time positions.
Field Service Technician – Delivery and set up of home medical equipment. Must be able to lift. Must be able to work flexible hours. Must have a clean driving record.
We offer paid training, competitive salary/benefits for all full-time positions.
No openings at this time.
We offer paid training, competitive salary/benefits for all full-time positions.
Account Representative (Roswell) – Responsible for establishing and maintaining relationships with physicians, hospital case managers, and other referral sources to obtain business referrals and ensure smooth operational processes. Develop new customer targets in order to achieve referrals from accounts that have minimal to no referral history with HME Specialists. Meet and exceed established sales goals for assigned territory. Schedule and conduct in-services on key products and services for clinics, post-acute facilities, and hospitals within assigned territory. Track sales calls using a CRM application as well as maintain accurate records on prospective and active sales targets and accounts. Understand and communicate information to referral sources relative to Medicare, Medicaid, and commercial insurance requirements. Assist headquarters with sales orders as necessary; confirm patient order documentation and payor information. Work closely with referral sources to resolve grievances. Perform other duties as directed by Regional Sales Manager. Exceptional presentation and communication skills required. Education and experience equivalent to a four-year BA/BS degree, minimum of 1- 3 years of related outside sales and/or customer service experience preferred.
Care Coordination Liaison (Roswell) – This position is responsible for the daily coordination of medical equipment deliveries to acute care hospital facilities, chronic care facilities and physician group practices in our Roswell territory. Selling HME Specialists’ services into these accounts will also be required. Applicants should have excellent verbal and written communications skills and be able to work independently. DME industry knowledge is preferred, but not required. Applicants must have a clean driving record. This is a full time position.
We offer paid training, competitive salary/benefits for all full-time positions.
Respiratory Therapist ($2500 Sign On Bonus) – Responsible for delivery, setup and education of respiratory equipment while providing efficient and high-quality patient care. RRT/CRT and current NM RCP license required. Clean driving record required. Must be willing to assist walk-in customers and assist coworkers with customer service duties as needed.
We offer paid training, competitive salary/benefits for all full-time positions.
HME Specialists does not discriminate against any person on the basis of race, color, national origin, creed, religion, sex, age, marital status, veteran status, sexual orientation, or disability. HME Specialists offers paid training, competitive salary/benefits, and growth opportunity.
Consider a career with us! Resumes can be submitted to resumes@hmespecialists.com.