I am writing as a new customer to HME Specialists to commend you for the service you provide to your customers/clients.
I have been using oxygen since 2001 and have been with other providers until last year. The service I have received from HME has bee far superior to other companies. Every HME person I have dealt with, whether in person, or over the phone, has bee professional, courteous and most of all helpful. I receive weekly deliveries on Thursdays, which are always preceded by a phone call, in the morning, from the deliver driver, to inquire as to what oxygen and supplies I will need delivered that day. Your drivers are always pleasant and respectful. I have been using high flow oxygen for almost two years, but it wasn’t until I switched to your company that I was told, I should also be using high flow cannulas and tubing. HME Specialists makes me feel like I matter and like my needs are important to you.
I commend you and your employees for the great customer service you provide. Oxygen is necessary for me to live my life, and it is possible thanks to the efforts of the staff of HME Specialists. Keep up the good work. It is appreciated.
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